Your Information

Privacy Policy

Last updated:

This policy explains how Nexora Industrial Solutions India Pvt. Ltd. (Nexora, we, us) handles personal information through nexoraindustrialsolutions.com, including enquiries and job applications. For privacy questions or requests, email info@nexoraindustrialsolutions.com.

1. Information we collect

Please do not send passwords, bank/card details, government identity documents, medical information, biometric data, or confidential drawings through the public forms or chatbot. If more information is needed for an engagement, we will discuss an appropriate channel and purpose first.

2. Why we use your information

We use enquiry details to understand and respond to your requirement, arrange a discussion or demonstration, and prepare follow-up information you request. We use application details to assess your suitability for the role or recruitment enquiry you submit and to contact you about that process.

We also process information where necessary to maintain security, investigate misuse, keep relevant business records and meet applicable legal obligations. The form checkbox is specific to your enquiry or application; it is not permission for unrelated promotional email. We do not sell information submitted through these forms.

3. Submission, sharing and service providers

The enquiry and application forms send your submission to Nexora by email. A CV is attached to the application email; the website does not create a public CV download page. The upload is handled temporarily by the server during submission.

Relevant Nexora team members and providers supporting hosting, email delivery, security and IT administration may process the information needed for their work. Our website uses ResellerClub/cPanel hosting. Information may also be disclosed when legally required or necessary to establish, exercise or defend legal rights. Hosting, email and external service providers may process information in the countries where their systems operate.

4. Cookies, visit counts and the website assistant

The current public website does not use advertising cookies or a third-party analytics tracker. Its visit counter stores an aggregate total and timestamps in a server file. It counts page loads, including refreshes; the counter file does not store an IP address, browser identifier or browsing history, and the total does not represent unique people. Hosting logs are separate from this counter.

The website assistant matches your message to prepared answers in your browser. Its current implementation does not send chat messages to an external AI service or save them in browser storage. It is an automated guide, not a live conversation with our team. Use the contact form to send us an enquiry.

The site loads typefaces from Google Fonts. Your browser connects to Google to obtain these files and may share technical information such as your IP address and request headers. See Google Fonts’ privacy information. Social-media and WhatsApp links open external services only when you choose to use them; their own policies then apply. Videos shown on this website are served from our own website.

Restricted administrator areas may use a session cookie for sign-in and security. If optional tracking or new integrations are introduced, this policy and any necessary consent controls will be updated before they are used.

5. Retention and security

We retain enquiry and application information for the relevant discussion or recruitment process and any necessary follow-up, recordkeeping or legal requirement. Retention depends on whether a business relationship results, applicable obligations and any dispute or security issue. You can ask us to delete information that is no longer needed. Relevant email records, provider logs and backups may have separate retention or deletion schedules.

Website submissions use HTTPS on the hosted site and the email handlers use authenticated encrypted SMTP transport. These measures do not provide end-to-end encryption or guarantee that every system is free of risk. Please avoid sending unnecessary sensitive information.

6. Your choices and requests

You can browse the public website without submitting a form. Fields marked as required are needed to handle that form; optional fields may be left blank. If you do not consent to the stated processing, do not submit the form.

To request access to information you provided, correct it, ask for deletion, withdraw consent or raise a privacy concern, email info@nexoraindustrialsolutions.com. Tell us the type of request and the email address used for your enquiry or application. Please do not attach identity documents unless we have explained why a proportionate identity check is necessary.

Withdrawing consent does not undo processing already carried out. It may mean that we cannot continue handling your enquiry or application. Some records may need to be retained to meet legal obligations or resolve a dispute; we will explain relevant limitations when responding. Statutory rights and escalation routes apply according to the law in force and your circumstances.

7. Children and other services

This website is intended for business enquiries and adult job applicants, not children under 18. If you believe a child has sent personal information, contact us so we can review and remove it where appropriate. This policy covers the public company website; it does not replace any separate notice, employer arrangement or contract governing use of Nexora EMS.

8. Privacy questions and concerns

Nexora Industrial Solutions India Pvt. Ltd.
Email: info@nexoraindustrialsolutions.com
Phone: +91-7376200203

Please use “Privacy request” or “Privacy concern” in the email subject so your message can be directed to the appropriate person. We will review your request and respond in accordance with applicable requirements.

9. Updates

We may update this policy when the website, our processing practices or applicable requirements change. The date above identifies the current version. Where new processing requires consent, we will request it separately.